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Thank you for shopping with Urbanist Cycling. Customer satisfaction is extremely important to us. If you are not completely satisfied with your purchase, we will be happy to give you a full refund or product exchange within 30 days of purchase. Merchandise must be returned in the original packaging, not worn, altered, or washed. Customer is responsible for any return shipping charges. Original shipping charges are not refundable. All refunds are issued via the original payment method. Merchandise being exchanged will be shipped promptly, pending availability, upon receiving the original merchandise.
Please fill out the return form (link below) with all necessary information and include with your return.
Please feel free to return your item insured to:
ATTN: Returns Department
106 West Bagdad
Round Rock, Texas 78664.
We do not process international returns at this time.